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Questions-Every-Owner-Should-Be-Asking

Day 9 – Communication (Or lack there of)

Posted on February 5, 2026February 10, 2026 by Ken

What is your expectation when it comes to communication from our association?

Do you agree with the priority of multiple reminders that social events and parties seem to receive?

At the same time, important operational updates often are missing or lack detail or follow-up:

1/31/26 Livvie message that Elevator #4 is out of service
1/31/26 Livvie message that Elevator #4 is out of service. No announcement of back in service
  • No message was sent when Elevator #4 returned to service after the 1/30/26 (above) notice that it was out of order. This is especially important now, as it is one of only two elevators that access the second-floor garage there are supposed to be five.
  • Fire alarms sounded on Monday 2/2 and Tuesday 2/3. On Tuesday (Not on Monday), it was eventually announced as a test. How much time would it have taken to notify residents in advance?
2/3/26 Elevator #1 Out Of Service
2/3/26 Elevator #1 Out Of Service, this message arrives at 5:39 PM, it was out of service mid day. There is now only one working elevator in the main bank of three.

As pointed out in this series what happened or is happening with elevator #2? It has been out of service for well over two months

These are the types of communications that directly affect daily life in the building.

Is this happening because the office is short-staffed without a manager?

Or do staff fear they cannot send communications without direct board president’s approval?

Either way, the result is the same: residents are left without timely, useful information.

What is your expectation? See below for an example of what we could expect:

Tequesta 3 Elevator Out Of Service
Tequesta 3 Elevator Out Of Service: A very different level of communication
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