Key Takeaways • Essential info isn’t being shared clearly. Elevator notices didn’t explain that all three elevators were out — leaving residents confused and waiting. • Basic questions go unanswered. Notices should tell us what’s happening, how long it may last, and what residents should do. • Construction communication is incomplete. Second-floor work started with…
Tag: Communication
We Should Expect More
These issues have contributed to a less consistent experience for Brickell Key One residents Staffing and Service Observations Office and Front Desk Receiving Department Please see these more in depth post available: Crisis in Receiving: A Board-Created Fiasco and Receiving Mess No End in Site. Building Appearance and Overall Environment A number of restrictive signs…
Budget Meeting Cancelled — A Sign of a Larger Problem
Brickell Key One has five board members. We were informed that the reason for the budget meeting’s cancellation—with only 15 minutes’ notice—was a lack of quorum. A quorum requires only three board members. So what happened? Owners deserve an explanation. This meeting was legally noticed 30 days in advance. How is it possible that three…



