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Tag: Management

Questions-Every-Owner-Should-Be-Asking

Day 3 – Selective Maintenance

Posted on January 30, 2026April 27, 2026 by Ken

Two Years to Paint One Area? It took two years for the garage to be painted and the ceiling power-washed — and only in the area where the board president parks two vehicles. Two simple questions:

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Questions-Every-Owner-Should-Be-Asking

Day 2 – Two Months and Counting

Posted on January 29, 2026April 27, 2026 by Ken

Elevator #2 has been out of service for at least two months. There has been: Was the decision made to delay repairs because “we still have other elevators”? Is that acceptable for a core building system?

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Revolving Door

The Revolving Door Turns: Another Manager Terminated

Posted on January 20, 2026April 27, 2026 by Ken

Our association manager Karina Perez was terminated today. If you’re keeping count, this is the fourth manager dismissed in less than 26 months under the current board president. Why such high turnover? That means yet another period of understaffing in the office, another disruption, and another cycle of onboarding and training a new manager. This…

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Title Graphic: Quick Observations

Quick Observations 1/13/26

Posted on January 14, 2026April 27, 2026 by Ken

Information • Basic communication improves when issues are publicly raised. A long-out-of-service elevator finally received proper signage after concerns were shared. • Receiving operations remain unreliable. Continued “self-service” handling means delayed notifications and unnecessary resident frustration. • Delays create real risk. When the association signs for packages, missing items may result in costs paid from…

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Death of Transparency

No More Pretenses: Transparency is Gone

Posted on January 11, 2026April 27, 2026 by Ken

Key Takeaways • Owners were not allowed to ask questions. Preventing member questions at a budget meeting violates Florida law and has now occurred three meetings in a row. • Attendance was predictably low. The meeting was held during the holidays, with no reminders, no bulletin postings, and no president in attendance. • The budget…

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Graphic: Needs vs Wants

Need vs. Wants: Dysfunction in Receiving Is Still Ongoing

Posted on January 6, 2026April 27, 2026 by Ken

Key Takeaways • Receiving is still dysfunctional. Staffing issues and sudden changes created chaos — and the problems haven’t been resolved. • “Self-service” isn’t a real solution. Residents are left confused and service standards are lower than they should be. • The Livvie app is making things harder. Notifications are delayed and performance is worse…

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