🌐 Read this article in: English Español Key Takeaways On February 25, it took 36 minutes to notify residents that the alarm was false — an unacceptable delay during a potential emergency. When alarms sound frequently without clear communication, residents become desensitized — creating serious life-safety risks. Communication failures and lack of proactive notice during…
(A continuation of: “You Need to Know”) Key Takeaways The association’s wind insurance includes a $20 million sublimit, which may be far below the building’s true insurable value of $118 million. The Association was advised that coverage did not meet lender requirements and chose not to increase it due to premium cost. This insurance gap…
Key Takeaways A mortgage refinance was declined due to questions about the association’s master insurance coverage. Multiple lender requests to management went unanswered for weeks. This type of delay can impact any owner trying to refinance or sell to a buyer who needs a mortgage. Timely and complete responses to lender inquiries are essential to…
Over the past several days, a series of short posts highlighted issues that many residents have noticed individually — but may not have connected as a whole. When viewed together, a consistent pattern emerges. Safety & Core Services These are not conveniences. They are basic building functions. Maintenance & Priorities This raises questions about how…
What is your expectation when it comes to communication from our association? Do you agree with the priority of multiple reminders that social events and parties seem to receive? At the same time, important operational updates often are missing or lack detail or follow-up: As pointed out in this series what happened or is happening…
Would You Accept This From Your Contractor? If a contractor told you they couldn’t provide: Would you accept that? Then why is it acceptable for the second floor garage elevator lobby project? We were told there is no estimated completion date due to inspections under an open permit. Is no timeline at all reasonable?
