🇺🇸 English | 🇪🇸 Español Musical Elevators: The New Normal at Brickell Key One? It happened again this morning. Another “Out of Service” email and sign. We are now down to three working elevators for the entire building. The Board’s refusal to resolve the dispute with TKE or to at least repair then solve the…
Tag: Customer Service
3/25/26 Board Meeting Part 2
English Español As promised, this is the second half of the report on the meeting. Half Million Dollars Past Due When an owner asked about the half million dollars in past-due balances, Board President Olena Biletska responded: “The thing is, it’s not really such a problem because we saved a lot of money from last…
Breaking Elevator News
English Español Preface: Please read the two prior posts about the 3/25/26 board meeting and “When Repaired Does Not Mean Fixed to clearly understand this post. I just heard from an owner who contacted TKE directly. According to that conversation, TKE has now submitted a revised quote of $63,000 to repair the cables on two…
When “Repaired” Doesn’t Mean Fixed
🇺🇸 English | 🇪🇸 Español Let’s try to understand this logically. Imagine a car manufacturing plant asking investors to stay confident…while proudly announcing that only 2 out of 6 assembly lines are operating. Not because the others can’t run —but because management has decided it’s better to limit usage than actually solve the underlying problem….




