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Tag: Customer Service

Elevator Standoff

Breaking Elevator News

Posted on April 3, 2026April 27, 2026 by Ken

English Español Preface: Please read the two prior posts about the 3/25/26 board meeting and “When Repaired Does Not Mean Fixed to clearly understand this post. I just heard from an owner who contacted TKE directly. According to that conversation, TKE has now submitted a revised quote of $63,000 to repair the cables on two…

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4/2/26 memo on elevators

When “Repaired” Doesn’t Mean Fixed

Posted on April 2, 2026April 27, 2026 by Ken

🇺🇸 English | 🇪🇸 Español Let’s try to understand this logically. Imagine a car manufacturing plant asking investors to stay confident…while proudly announcing that only 2 out of 6 assembly lines are operating. Not because the others can’t run —but because management has decided it’s better to limit usage than actually solve the underlying problem….

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Two of three lobby elevators out of service

This Could Be a TV Sitcom — If It Weren’t So Disappointing

Posted on March 25, 2026April 27, 2026 by Ken

🇺🇸 English | 🇪🇸 Español With today’s notification that the service elevator is out of service, we are now down to three of our six elevators — and only one elevator that reaches all floors. This has never happened in the history of this building. Let’s be clear: this is not the fault of the…

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What we Don't Know is affecting "Quality of Life" at BK1

Thinking Ahead

Posted on March 21, 2026April 27, 2026 by Ken

🌐 Read this article in: English Español As of today — Sunday, March 22 — we can already predict how the next board meeting will unfold. What We Know • There will be a board meeting within the next 9 days• Notice will likely come late — often within ~48 hours of the meeting• A…

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Updates: Our current finances

Curious About Our Financial Status?

Posted on March 13, 2026April 27, 2026 by Ken

🌐 Read this article in: English Español 3 Key Takeaways $1,053,515 Insurance Over-Budget Insurance was over-budgeted in 2024 and 2025 by more than one million dollars combined. $495,169 Unpaid Owner Dues Nearly half a million dollars in assessments remain uncollected. Budget Question Insurance Dropped in 2026 Insurance costs fell by $366,260 in the 2026 budget,…

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Lawsuit Against Our Condo Board

Owner Sues Board President and Vice President for $150,000

Posted on March 3, 2026April 27, 2026 by Ken

🌐 Read this article in: English Español Key Takeaways We are the ones who will pay. The allegations stem from routine Board approvals and issues that should never have escalated into a lawsuit. This board uses security to illegally enter apartments to look for violations. This appears to be another example of avoidable conflict created…

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